Privacy Policy

This Privacy Policy describes the ways in which Pharmacyclics, LLC (“Pharmacyclics,” “we,” “our,” or “us”) collects, uses, and discloses information about you through www.pharmacyclics.com and all other Pharmacyclics Web sites that link to this policy (the “Site”). By using the Site, you consent to the processing of your information as set forth in this Privacy Policy, now and as amended by us.

What Information Do We Collect?

Information You Provide – We collect information that you voluntarily provide when you use the Site, including when you, as a consumer, healthcare provider, or job applicant:

  • Contact us with a question, comment, or request
  • Register to create an online account that may enable access to additional information on the Site
  • Participate in a message board, forum, or blog that we may offer to consumers or healthcare providers
  • Respond to a questionnaire or survey
  • Sign up for a newsletter or promotion
  • Sign up for other services we may offer such as prescription refill reminders
  • Apply for a job with us

The information you provide can include, but is not limited to:

  • Your name, contact information such as physical address, email address, and phone number, username, password, and other registration information
  • A prescription drug you use or prescribe and diagnosis or other health information
  • Any information you might reveal about yourself when participating in a message forum or blog visible to others
  • Information you provide us when you contact us
  • Information you provide when submitting an employment application form, such as personal qualifications, education, employment history and interests

Information Automatically Collected from You – We and our service providers may automatically collect certain technical information from your computer when you use the Site, such as your Internet Protocol (“IP”) address, your browser type, your operating system, the pages you view on the Site, the pages you view immediately before and after you access the Site, and the search terms you enter on the Site. This information allows us to recognize you and personalize your experience if you return to the Site using the same computer, and to improve the Site and the services we provide. We and our service providers may collect this information using cookies, which are small text files that the Site saves on your computer using your web browser and accesses when you return, or web beacons, also known as "clear gifs," "one-pixel gifs," "web bugs," "Internet tags" or "pixel tags," which are small graphic images (usually invisible) that can be embedded in content and advertising on a Web site or in an email. Web beacons may be embedded on the Site or on advertisements for Pharmacyclics that may appear on third-party Web sites or in email.

How Do We Use This Information?
We may use the information we collect for a number of purposes, including, but not limited to:

  • To communicate information that you have signed up for, such as email updates, newsletters, prescription refill reminders, and other products, services, or information you request
  • Providing you with information about the Site or required notices
  • Delivering via email, mail, phone, the Internet, or other channels, marketing communications, promotional materials, or advertisements that may be of interest to you
  • Customizing your experience when using the Site, such as by providing interactive or personalized elements on the Site and providing you with content based on your interests
  • Allowing us to improve the Site and the services we provide, such as by better tailoring our content to our users’ needs and preferences
  • Processing applications for employment and associated activities, including background checks consistent with law
  • Generating and analyzing statistics about your use of the Site
  • Helping our advertisers and sponsors better understand our users
  • Detecting, preventing, and responding to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Site

We also may combine or aggregate any of the information we collect through the Site with information we collect elsewhere including from third parties, including information provided by your healthcare providers with your permission, for any of these purposes.

Under What Circumstances Do We Disclose this Information?
We may disclose the information we collect from you through the Site:

  • To affiliates and service providers who work on our behalf and have agreed to adhere to the rules set forth in this Privacy Policy, including, but not limited to, service providers who process employment applications on our behalf; deliver marketing communications, promotional materials, or advertisements that may be of interest to you
  • To select business partners; for example, third parties that we work with to develop or promote our products
  • To third parties for joint marketing activities (for example, co-branded offers)
  • As required by law, such as to comply with a subpoena, warrant, court order, or other legal process, or to comply with government reporting obligations
  • When we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Site, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Site
  • To third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets
  • When we are not otherwise prohibited by applicable law from doing so without your express consent

In addition, we may share aggregate reports on user demographics and traffic patterns to better understand Site usage. We may also share de-identified information with third parties for various purposes, including research, studies, and marketing.

We may also permit certain third-party Internet advertising companies (also called "ad networks" or "network advertisers") to use cookies, web beacons, and other technologies to collect information about your use of the Site to facilitate the delivery of our advertisements to you on third-party sites as well as to measure their effectiveness and personalize advertising content. The information practices of these advertising companies are governed by their own privacy policies and are not covered by this Privacy Policy.

Third-Party Content
The Site also may contain links to Web sites published by third parties. You acknowledge and agree that we are not responsible for the collection and use of your information by such Web sites that are not under our control. We encourage you to review the privacy policies of each Web site you visit.

Where is this Information Stored?
The Site is a United States-based Web site. Information collected through the Site will be processed in and subject to the laws of the United States, which may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. In addition, we may transfer your information outside the United States to our affiliates, business partners, and service providers located in other countries By using the Online Services, you consent to such transfer to, and processing in, the United States and such other countries.

How is Your Information Secured?
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information collected by the Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks.

Your Choices
If your contact information changes, if you no longer wish to receive marketing communications from us or to have us share your information with third parties for marketing purposes, or if you wish to inquire about the information we have collected about you, please submit a request at the contact information listed below.

If you do not want the Site to collect information through the use of cookies, you can set your web browser to reject cookies from the Site. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies from the Site, however, the Site may not function as intended.

Where is this Information Stored?
The Site is a United States-based Web site. Information collected through the Site will be processed in and subject to the laws of the United States, which may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. In addition, we may transfer your information outside the United States to our affiliates, business partners, and service providers located in other countries By using the Online Services, you consent to such transfer to, and processing in, the United States and such other countries.

Children’s Information
The Site is not directed to, nor do we knowingly collect information from, children under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below.

Cross-Border Transfer
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Site or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country.

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time by posting a new Privacy Policy on this page. You are advised to consult this Privacy Policy regularly for any changes, and your continued use of the Site after such changes have been made constitutes acceptance of those changes. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the Site, we will give you the opportunity to consent to such changes before applying them to that information.

Contact Us
If you have any questions about this Privacy Policy or our use of your information collected through the Site, please contact us:
Phone: (408) 215-3000
Email: privacy@pcyc.com
Mailing Address:
Pharmacyclics, LLC
Attn: Office of Compliance
999 E. Arques Avenue
Sunnyvale, CA 94085

This Privacy Policy was last updated on July 1, 2014.

CCRC 00730 6/14